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Category: Admin & Management

Care Control Usage Indicator

On both the Admin Dashboard and Admin Main Screen, we have brought forward the Health Check Usage Inidicator. This is

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Bulk Staff Notes

We want to make it easier for you to create notes that are held within staff records. Up until this

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Attachments on Messages

We have added the ability for you to create a message with an attachment or internet link: – You can

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Complaints Area

Summary Accessing Complaints The Complaint Summary screen The View/ Edit Complaint screen Adding a Note Adding a Document Printing a

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6 Digit Pin Option for Windows, Mobile and Pocket

We have added support for 6 digit pin numbers on Windows, Mobile and Pocket. You can change to this new

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Supervisions on CC Mobile

Accessing Supervisions To access Supervisions on Care Control Mobile, first you must navigate to the Staff Area and from within

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Supervisions on CC Pocket

Introduction In the newest version of Pocket (2.27), you’ll now have the addition of using Supervisions. This document outlines how

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Supervisions on CC Windows

On CC Windows you can find the Supervisions options on the Staff Area tab of the main Administration screen. Question

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Accessing Other Sites

If your company has multiple homes or services and you have an active staff record on two or more, it

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Finding and Changing Your Override Password

You can find the Override Password by going into Full Admin, opening the Advanced Stuff tab and clicking System Settings.

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