Care Control eMAR

• Adding a new medication onto eMAR
• Adding a new prescription on eMAR
• Adding stock to Homely Remedies
• Adjusting Stock on eMAR
• Administer Medication from Homely Remedies
• Administering Medication using Care Control eMAR
• Building a Schedule on eMAR
• Building Complex Schedules on eMAR
• Core Settings on eMAR
• Creating a Medication/Drug Trolley
• Creating a new medication when adding a new prescription
• eMAR - View your Medication Database (requires Admin access)
• eMAR Medication database
• Entering and Administering PRN Medication on eMAR
• How Medication Stock Works
• How to carry out a correction on eMAR
• Medication Safety Times
• Removing medication from your eMAR Database
• Seeing in Medication Tips
• Signing In and Out of eMAR
• Understanding eMAR
• What to do if a member of staff has not signed out of eMAR
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Finance

• Adding Funds in Personal Allowance
• Care Control January 2020 update - Fundraising, Falls Risks, Health Check Score (Staff File Integrity Errors), New V-Book System Settings, New Alert and Other Fixes
• Creating a Payment Schedule for Social Service Users Who Pay 2 Weeks in Advance and 2 weeks in Arrears
• Dependency/Cost of Care
• Invoice Lines
• Pay Rates
• Petty Cash
• Recording a Payment (Income Module)
• Setting up additional pay rates by day of the week
• The Income Module - Part 1 - The Accounts Screen, Scheduled Payments, Invoices, Credits, Reconciled and Unreconciled Transactions
• The Income Module - Part 2 - Statements, Account Notes, Invoice Lines, Finance Settings, Raise an Invoice, Record a Payment
• The Income Module - Part 3 - Different Ways of Dealing with Credits and Payments
• The Income Module - Part 4 - Manage Fee Schedules Option
• The Income Module - Part 5 - Manage Letters and Emails, Processing Leavers
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Care

• Adding a Body Map to a General Note
• Adding Body Maps using Advanced Image Options on Mobile
• Amending Food Intake Records on Care Control Mobile
• Amending or Removing Incorrect Weights
• Create a Generic Risk Assessment on Care Control Windows
• Entering Offline Mode- Care Control Pocket (version 1)
• Home Status Screen
• Photos, Images and Videos on Care Control Mobile
• Print Care Plans
• Printing Blank Copies of Parts of the Care Plan
• Recording a Health Issue on Mobile (includes body maps)
• Recording an Incident
• Recording Care Using QR Codes – Mobile
• Recording COVID-19 Checks for Service Users
• Recording Memory Box Items
• Starting a Care Review (Windows System)
• Starting a Care Review on Mobile
• Using QR Codes to record on Pocket
• Viewing a Service User’s Memory Box
• Viewing Handover Notes for a Care Service Group - Including switching between Care Service Groups
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• Care - Seniors and Managers
  • A Guide to Pre-Assessment/ New Enquiries
  • Add a Medical Visit Type to Care Control
  • Adding a new Consent to Care Control
  • Adding a New Resident or Service User onto Care Control Windows
  • Adding Cream Charts to Care Control
  • Adding Key Contacts
  • Allocating Tasks to Specific Staff, Role or Category
  • Altering and Customising Personal Care Drop-down lists
  • Amending or Removing Incorrect Weights
  • Bulk Start/ Stopping Monitoring
  • Care Control February 2020 New Installer, V-Book Changes and Various Fixes
  • Care Control January 2020 update - Fundraising, Falls Risks, Health Check Score (Staff File Integrity Errors), New V-Book System Settings, New Alert and Other Fixes
  • Care Plan Corrections and Removing Care Reviews
  • Creating a Manual Allocation
  • Creating a New Care Review Domain
  • Creating a Post Incident Log
  • Creating Mental Capacity Templates
  • Creating/ Deactivating Activities
  • Editing Personal Appearance Details
  • Editing/ Removing a Note
  • How to Add a Document to a Service User’s Care Plan
  • How to add a reference to a Care Review
  • How to Add/Remove Monitoring for your Service User on Windows
  • How to amend monitoring
  • How to Complete a Waterlow Score
  • How to create a Printing Pack
  • How to Record a Meal Choice
  • How to View Recent Changes on Care Plans
  • Locking Care Control Mobile to a Care Service Group
  • Monitoring Analysis
  • Print Care Plans
  • Reactivating a Service User
  • Recording a Medical Visit on Windows
  • Recording COVID-19 Checks for Service Users
  • Recording the Death of a Service User
  • Viewing and Printing an Incident
  • When a Service User or Resident Leaves
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HR

• Adding a New Agency
• Adding a New Role/Contract to a Staff Record
• Adding a New Staff Member on the Mobile System
• Adding a New Staff Member on the Windows System
• Adding COVID Vaccines
• Altering the Holiday Year
• Cancelling Holiday for a Staff Member
• Care Certificate
• Care Control January 2020 update - Fundraising, Falls Risks, Health Check Score (Staff File Integrity Errors), New V-Book System Settings, New Alert and Other Fixes
• Care Control Roster Webinar - Part 1 - Staff Categories and Roles
• Care Control Roster Webinar – Part 2 - Contract Settings and Holiday Settings for that Role
• Care Control Roster Webinar – Part 3 - Holidays Part 1 – Allowances, Booking Calculation, Holiday Settings, Carried Over Hours
• Care Control Roster Webinar – Part 4 – Holidays Part 2 – Booking Holidays on Windows, Pocket and Mobile
• Care Control Roster Webinar – Part 5 – Holiday Settings
• Care Control Roster Webinar – Part 6 – Processing a Staff Leaver
• Covering a Shift with Agency
• Covering Shifts Shown in Rota Issues
• Creating a Message Group
• Emergency Roll Call from Mobile
• Getting Started - Care Control Biometric
• Holiday Requests
• How Care Control works out Holidays
• How to add an ad hoc shift to your live Rota
• How to Create a Checklist
• How to end a Rota you have created and no longer require
• How to Process a Staff Leaver
• How to Process Your New Template Live
• How to Record a Staff Absence
• How to set Shift Templates on Rota
• How to Set up Payroll
• How to upload Documents to a Staff File
• Mandatory Training
• Ordering Job Roles in the Rota
• Pay Rates
• Resending a Care Certificate Email
• Roster Security Access
• Roster System Filter Sets
• Rota – How to Build a Template and Allocate Shifts
• Setting up additional pay rates by day of the week
• Setting Up Holidays for your company on Care Control
• Setting up Staff – CC Biometric
• Staff File Integrity Checks, Document Tags - Care Control Release January 2020
• Timesheets
• Updating a Template Rota
• Upload staff photos on CC Mobile
• Using Care Control Biometric
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• HR Legacy
  • Creating Rota Display Groups (legacy document)

Technical

• Assigning Groups to Screens
• Available Screens
• Care Control Biometric - FAQs
• Care Control February 2020 New Installer, V-Book Changes and Various Fixes
• Changing PC from Administration to Staff
• Changing Sites
• Changing the Browser that Care Control Uses
• Changing the site your Care Control Pocket app is linked to
• Configuration – Care Control Biometric
• Creating and Adding Instances to Group CC Controller
• Fixing Screen Zoom (Care Control is too big)
• Getting Started - Care Control Biometric
• Getting Started With Care Control Controller
• Glossary of terms for the Care Control Screens Controller Application
• How to set up Care Control Academy
• Installing Care Control Mobile on Windows
• Installing Care Control on Apple/Android devices
• Installing Care Control Windows (with Access 2019 Runtime)
• Installing Care Control Windows (with Access Runtime 2010)
• Installing Care Control with Launcher Version 3
• Installing eMAR on Windows
• Lock your iPad/ iPhone to Care Control
• Overriding a Locked Pocket App
• Reducing image file sizes before uploading them into Care Control
• Registering Pocket – Staff Registration
• Registering Pocket with a One Time Code
• Resetting Your Pocket App
• Set the Mobile App to the Administration Login Screen
• Setting up a Group on Care Control Screens Controller
• Setting up an Android Box for CC Screens
• Setting up Staff Pocket Access
• Updating your Care Control Mobile on a Windows PC
• Versions and Downloads - Are you up-to-date?
• What is Care Control Screens?
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• Common Issues
  • Access 2010 Runtime Issue
  • Access Denied Message
  • Changing the Browser that Care Control Uses
  • Installation Error 1603
  • Reducing image file sizes before uploading them into Care Control

Management

• A Guide to Pre-Assessment/ New Enquiries
• Accessing Other Sites
• Accessing your business dashboard
• Add a Medical Visit Type to Care Control
• Add a New Care Service Group
• Adding a New Agency
• Adding a new GP/ Surgery/ Funeral Director
• Adding a New Role/Contract to a Staff Record
• Adding a New Staff Member on the Mobile System
• Adding a New Staff Member on the Windows System
• Adding Payroll Managers
• Adding Training Courses
• Allocating Tasks to Specific Staff, Role or Category
• Amending or Removing Incorrect Weights
• Analysis Reports
• Assigning Groups to Screens
• Bulk Adding Documents to the Document Library
• Care Certificate
• Care Control February 2020 New Installer, V-Book Changes and Various Fixes
• Care Control January 2020 update - Fundraising, Falls Risks, Health Check Score (Staff File Integrity Errors), New V-Book System Settings, New Alert and Other Fixes
• Care Control Roster Webinar - Part 1 - Staff Categories and Roles
• Care Control Your Usage Health Check
• Care Note Analysis
• Care Plan Integrity Checks
• Changing your Site Code on Mobile
• Covering a Shift with Agency
• Creating a Manual Allocation
• Creating a Message Group
• Creating a New Care Review Domain
• Creating a new Task Type
• Creating Alerts
• Creating Custom Monitoring
• Creating Custom Tasks
• Creating Handover Filter Groups
• Creating Menus - Part 1
• Creating Menus - Part 2
• Creating Shift Indicators
• Dependency/Cost of Care
• Emergency Roll Call from Mobile
• Equipment Return Form
• Excluding Incidents
• Excluding Notes From Handover
• Finding and changing the administration password
• Finding and Changing Your Override Password
• Friends and Family Dashboard
• GDPR
• Guided Access/Kiosk Mode
• How to Add A Document Type
• How to Check/ Print out Completed Staff Tasks
• How to Create a Checklist
• How to create a Printing Pack
• How to Create a Shortcut Note
• How to Process Your New Template Live
• How to Record a Staff Absence
• How to see if Tasks on Checklists have been completed
• How to set Shift Templates on Rota
• How to Set up Payroll
• How to View Recent Changes on Care Plans
• Linking a Friend or Relative to a Service User on V-Book
• Loading a Site from Business Code
• Locking Care Control Mobile to a Care Service Group
• Mandatory Training
• Marking a Care Certificate
• Monitoring Analysis
• One-Time Codes
• QR Codes - Changing Security
• Ratio Sets for Creating Roster Templates
• Reducing image file sizes before uploading them into Care Control
• Resending a Care Certificate Email
• Roster Security Access
• Roster System Filter Sets
• Rota – How to Build a Template and Allocate Shifts
• Security
• Setting up a Group on Care Control Screens Controller
• Setting up a Survey - Quality Assurance Feature
• Setting up additional pay rates by day of the week
• Setting Up Friends and Family Access
• Setting up QR Codes for Service Users
• Setting up Staff – CC Biometric
• Single Custom Form Monitoring
• Staff Check in and out
• Staff File Integrity Checks, Document Tags - Care Control Release January 2020
• Switching a Service User to Another Care Service Group
• Timesheets
• Updating a Template Rota
• Upload staff photos on CC Mobile
• Uploading a Document to the Document Library
• Using Care Control Biometric
• Using Scratch Pad on Care Control
• V-Book
• Viewing All Signed In Visitors (in case of emergency)
• What is Care Control Screens?
• When a Service User or Resident Leaves
• Your Data-Your Way
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Kitchen

• Creating Menus - Part 1
• Creating Menus - Part 2
• How to Record a Meal Choice
• How to View and Serve Kitchen Orders on Care Control Mobile

Vision for 2020

• Care Control - Our Development Vision for 2020

Friends and Family

• Adding Memory Box Items as a Friend or Family Member
• How to set yourself up on Care Control’s Friends & Family feature
• Messaging with Friends & Family on Care Control

Pocket 2.0

• Accessing Staff Records on CC Pocket
• Accessing the new Managers Menu on Care Control Pocket
• Amending Personal Allowance on CC Pocket
• Care Control Pocket 2.0 – New Look and Layout
• Changing a staff photo on Care Control Pocket
• One-Time Codes
• Overriding a Locked Pocket App
• Picture Tagging on CC Pocket
• Registering Pocket – Staff Registration
• Registering Pocket with a One Time Code
• Setting the Pocket Home Page to Staff Rota
• Setting your device to start on the Managers Menu
• Using the new Maintenance Tool
• Using the new PIN Services tool on Care Control Pocket
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