Care Plan Integrity Checks
Where can I find the Care Plan Integrity Checks? Located in Care Planning > Analysis & Configuration What is it for?Care
CSG Geocoding – Manual Latitude and Longitude Entry
CSG Geocoding – Manual Latitude and Longitude Entry Guide Introduction This guide will cover how to manually enter latitude and
FAQ – @ Symbol on Apple Computers / Laptops
The @ symbol on an Apple Mac keyboard is in a slightly different place to where it is on a
FAQ – Deactivating a rota template and clearing the live rota
Sometimes a rota template becomes outdated, and needs deactivating to make way for an updated one. The first part of
FAQ – Payroll report missing data
The Care Control Payroll system has reports which can be run to analyse data from a payroll period. One of
FAQ – Forgotten AppLock PIN
Android devices set up by Care Control use a tool called AppLock to lock down certain areas of the device
FAQ – Service Users missing when recording
If a service user is ever missing from the list when recording information, it may be due to missing information
FAQ – Check In/Check Out location stating large distances
The Check In / Check Out tool on Care Control calculates distances that staff members have travelled between visits in
FAQ – Resetting eMAR, Pocket and Mobile on a PC/Laptop
Sometimes it is necessary to reset a Care Control application. Here is our guide on doing this when using Care
FAQ – Refreshing the CC Windows Database
Sometimes Care Control Windows can run into issues where the best resolution is to refresh the database. The steps below