Alerts are a system feature which allows staff to be notified when certain requirements are not met, an incident occurs or if pre-set parameters are triggered – notifications occur in the Home Status, as well as by e-mail if this is set up.
There are many uses for alerts on Care Control – please see the list of available alerts below:
Category |
Subcategory |
Alert Action |
Calendar |
Events |
Alert me if an event is due to take place. |
Care Planning |
Bowel Movement |
Alert me when a bowel movement is recorded. |
Fluid |
Alert me when a resident reaches a fluid intake target |
|
Alert when a resident does not drink enough |
||
Future Care Tasks |
Alert me to low frequency care tasks that are going to be due. |
|
Health Issues |
Alert me when a new health issue is recorded |
|
Medical Visit |
Alert when a resident receives a medical visit from a specific person. |
|
Monitoring |
Alert me if specific monitoring is ended |
|
Alert me if specific monitoring is started |
||
Alert me if the target monitoring time was missed by x minutes |
||
MUST |
Alert me if a MUST score is recorded over a certain value |
|
NEWS2 |
Alert when a NEWS2 Score is recorded over a certain value. |
|
Notes |
Alert me when a red flag note is raised. |
|
Alert when a specific word is entered in a note |
||
Alert when a specific word is entered in a note, but another word is not entered |
||
Alert when a specific word is NOT entered in a note |
||
Observations |
Alert me when a residents blood pressure is too high / low |
|
Alert me when a residents pulse rate is too high / low |
||
Alert me when a residents respiration rate is too high / low |
||
Alert me when a residents temperature is too high / low |
||
Alert me when the blood sugar levels are too high / low |
||
Alert me when the oxygen saturation levels are too high / low |
||
Resident |
Alert me when a new resident is added |
|
Alert me when a resident leaves the home |
||
Waterlow |
Alert when a specific waterlow score is recorded for a resident. |
|
Weight |
Alert me when a resident gains / loses a certain amount of weight |
|
COVID 19 |
Checks |
Alert when COVID 19 Check results in abnormal reading |
Finance |
Aged Balance |
Alert me if there is an aged balance over a set number of weeks. |
Credits |
Alert me if a new credit is generated. |
|
Invoices |
Alert me if a new invoice is generated. |
|
Personal Allowance |
Alert me if a personal allowance balance goes below a set figure. |
|
Petty Cash |
Alert me if the petty cash balance goes below a set figure. |
|
Schedules |
Alert me if a fee schedule is ended. |
|
Alert me if a new fee schedule is created. |
||
Incidents |
New Incident |
Alert me when an incident occurs at the home |
Management |
Checklist |
Alert me of an incomplete Checklist |
Family & Friends |
Alert me when a family member accesses a residents care plan |
|
Home Status |
Alert me if a red cross is generated in the Home Status |
|
Maintenance |
Alert me if a maintenance issue is closed. |
|
Alert me if a maintenance issue is raised at a priority level. |
||
Quality Survey |
Alert me if a survey question is scored below a set score. |
|
Rota |
Alert me if a Check In is late. |
|
Alert me if a Check In is missed. |
||
Alert me if a Check In is outside a range. |
||
Alert me if a Check Out is early. |
||
Alert me if a Check Out is late. |
||
Alert me if a Check Out is outside a range. |
||
Alert when a shift is covered by Agency. |
||
Alert when a staff member covers a shift on Pocket or Mobile. |
||
Staff |
Alert me when a staff member is added to the system |
|
Alert me when a staff member is marked as a leaver |
||
Supervisions |
Alert me if any supervisions are late. |
|
Alert me when a supervision has been completed. |
||
Tasks |
Alert me if an Other Task is Missed |
|
Medication |
Prescription |
Alert me before a prescription is due to end |
Alert me if a scheduled prescription is postponed |
||
Alert me when a new prescription is added |
||
Alert me when a prescription ends |
||
Alert me when a prescription is amended |
||
Alert me when a scheduled prescription is administered late |
||
Alert me when a scheduled prescription is missed |
||
Stock |
Alert me if we are going to run out of a Homely Remedy |
|
Alert me if we are going to run out of a PRN Medication |
||
Alert me if we are going to run out of a scheduled medication |