What alerts are available on Care Control?

Search the CC Academy
< Back
You are here:
Print

Alerts are a system feature which allows staff to be notified when certain requirements are not met, an incident occurs or if pre-set parameters are triggered – notifications occur in the Home Status, as well as by e-mail if this is set up.

There are many uses for alerts on Care Control – please see the list of available alerts below:

Category

Subcategory

Alert Action

Calendar

Events

Alert me if an event is due to take place.

Care Planning

Bowel Movement

Alert me when a bowel movement is recorded.

Fluid

Alert me when a resident reaches a fluid intake target

Alert when a resident does not drink enough

Future Care Tasks

Alert me to low frequency care tasks that are going to be due.

Health Issues

Alert me when a new health issue is recorded

Medical Visit

Alert when a resident receives a medical visit from a specific person.

Monitoring

Alert me if specific monitoring is ended

Alert me if specific monitoring is started

Alert me if the target monitoring time was missed by x minutes

MUST

Alert me if a MUST score is recorded over a certain value

NEWS2

Alert when a NEWS2 Score is recorded over a certain value.

Notes

Alert me when a red flag note is raised.

Alert when a specific word is entered in a note

Alert when a specific word is entered in a note, but another word is not entered

Alert when a specific word is NOT entered in a note

Observations

Alert me when a residents blood pressure is too high / low

Alert me when a residents pulse rate is too high / low

Alert me when a residents respiration rate is too high / low

Alert me when a residents temperature is too high / low

Alert me when the blood sugar levels are too high / low

Alert me when the oxygen saturation levels are too high / low

Resident

Alert me when a new resident is added

Alert me when a resident leaves the home

Waterlow

Alert when a specific waterlow score is recorded for a resident.

Weight

Alert me when a resident gains / loses a certain amount of weight

COVID 19

Checks

Alert when COVID 19 Check results in abnormal reading

Finance

Aged Balance

Alert me if there is an aged balance over a set number of weeks.

Credits

Alert me if a new credit is generated.

Invoices

Alert me if a new invoice is generated.

Personal Allowance

Alert me if a personal allowance balance goes below a set figure.

Petty Cash

Alert me if the petty cash balance goes below a set figure.

Schedules

Alert me if a fee schedule is ended.

Alert me if a new fee schedule is created.

Incidents

New Incident

Alert me when an incident occurs at the home

Management

Checklist

Alert me of an incomplete Checklist

Family & Friends

Alert me when a family member accesses a residents care plan

Home Status

Alert me if a red cross is generated in the Home Status

Maintenance

Alert me if a maintenance issue is closed.

Alert me if a maintenance issue is raised at a priority level.

Quality Survey

Alert me if a survey question is scored below a set score.

Rota

Alert me if a Check In is late.

Alert me if a Check In is missed.

Alert me if a Check In is outside a range.

Alert me if a Check Out is early.

Alert me if a Check Out is late.

Alert me if a Check Out is outside a range.

Alert when a shift is covered by Agency.

Alert when a staff member covers a shift on Pocket or Mobile.

Staff

Alert me when a staff member is added to the system

Alert me when a staff member is marked as a leaver

Supervisions

Alert me if any supervisions are late.

Alert me when a supervision has been completed.

Tasks

Alert me if an Other Task is Missed

Medication

Prescription

Alert me before a prescription is due to end

Alert me if a scheduled prescription is postponed

Alert me when a new prescription is added

Alert me when a prescription ends

Alert me when a prescription is amended

Alert me when a scheduled prescription is administered late

Alert me when a scheduled prescription is missed

Stock

Alert me if we are going to run out of a Homely Remedy

Alert me if we are going to run out of a PRN Medication

Alert me if we are going to run out of a scheduled medication

Previous Home Status Screen
Table of Contents