FAQ – Adjusting holiday allowance
To adjust a staff member’s holiday allowance, you will need to go to their ‘Staff File’: Under the ‘Common Options’ tab of
FAQ – Roster Core Settings
Number of Rota Weeks:When creating a new Rota template the number of weeks chosen for this setting will applied. You
Processing a Rota Template
Switch to Active Template:When this is set as Yes, the template will automatically process as often as defined in the Process Frequency.When
FAQ – Rota Quick Adjustments & Overlapping Shifts
Only Applicable to Dom Care/Supportive Living Roster System – Quick Adjustment – Adjust entire visit run by start time change – this will
FAQ – Payroll Generation Failed Message
When going into the main CC Windows, and selecting Load Payroll, the message below may be displayed: The reason this is
FAQ – Calculating Holiday
Care Control looks at the number of days that are left in the holiday year at 5.6wk pro rota. If
FAQ – Petty Cash
What is Petty Cash?Petty cash is a small amount of money that a company typically keeps available to cover the minor expenses
FAQ – Care Certificate
Where is the Care Certificate located?Staff Area > Training How do I Remind a member of staff to complete a
Using Pocket with an Allocation Group Assignment (for sites using the ‘Staff Rota’ pocket view)
Assuming the time is correct for your visit- tap on the visit to load. You will then see the visit
Assigning Allocations to the Rota
For assigning your allocation groups to the rota, you have two options. You can assign in bulk, or individually. For