Where is the Care Certificate located?
Staff Area > Training

How do I Remind a member of staff to complete a workbook?

Select the bell icon to pull up a reminder > this will then be sent to the member of staff. To access this message they will need to go into Work with Messages. 
How do I mark a staff members workbook?

Select the staff member > View Staff Detail > Select the tick at the right hand side

At the top you can select which Workbook you are marking off. Underneath you are presented with 2 options, either:

Mark Workbook as Complete– this will change the Employer Status to a green tick. 

Reject Workbook – Enter Reasons Below – The reasons which have been entered will be sent in a message to the member of staff. To access this message they will need to go into Work with Messages. 

How do I see a staff members progress?

To view the staff members progress click onto the Activity Log, this will display information about when the workbook was access, the workbook description and the action taken. 

How do staff complete a workbook?

Add New Staff Member > select the staff member > enter their email address

This is an example of what the staff member should receive in the inbox of the input email. 

Upon clicking the link, this page will load up, in order to complete each section the staff member will have to select Click to Access. 

Each section can be filled in by clicking into the boxes and typing out answers. 

In the top left of the workbook there is a button which allows the staff member to save their work as they work through the workbook.