FAQ – Adjusting holiday allowance
To adjust a staff member’s holiday allowance, you will need to go to their ‘Staff File’: Under the ‘Common Options’ tab of
FAQ – Roster Core Settings
Number of Rota Weeks:When creating a new Rota template the number of weeks chosen for this setting will applied. You
FAQ – Rota Quick Adjustments & Overlapping Shifts
Only Applicable to Dom Care/Supportive Living Roster System – Quick Adjustment – Adjust entire visit run by start time change – this will
FAQ – eMAR Stock Audit Not Clearing even after Completion
If a stock audit is being displayed like the below with a red cross, despite having been completed then you
FAQ – Payroll Generation Failed Message
When going into the main CC Windows, and selecting Load Payroll, the message below may be displayed: The reason this is
FAQ – Reports Available on Care Control
Attached is a list of the Report Analysis Level Breakdown. Category Description Security Level Active Staff Reports Active Staff –
FAQ – Calculating Holiday
Care Control looks at the number of days that are left in the holiday year at 5.6wk pro rota. If
FAQ – Petty Cash
What is Petty Cash?Petty cash is a small amount of money that a company typically keeps available to cover the minor expenses
FAQ – Meals and Menu’s
Where is it located? Communication > Meal & Menus Manage/View Meals This area allows you to create a list of
FAQ – Care Certificate
Where is the Care Certificate located?Staff Area > Training How do I Remind a member of staff to complete a