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Tag: FAQ

FAQ – Adjusting holiday allowance

To adjust a staff member’s holiday allowance, you will need to go to their ‘Staff File’: Under the ‘Common Options’ tab of

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FAQ – Roster Core Settings

Number of Rota Weeks:When creating a new Rota template the number of weeks chosen for this setting will applied. You

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FAQ – Rota Quick Adjustments & Overlapping Shifts

Only Applicable to Dom Care/Supportive Living Roster System – Quick Adjustment – Adjust entire visit run by start time change – this will

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FAQ – eMAR Stock Audit Not Clearing even after Completion

If a stock audit is being displayed like the below with a red cross, despite having been completed then you

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FAQ – Payroll Generation Failed Message

When going into the main CC Windows, and selecting Load Payroll, the message below may be displayed: The reason this is

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FAQ – Reports Available on Care Control

Attached is a list of the Report Analysis Level Breakdown.  Category Description Security Level Active Staff Reports Active Staff –

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FAQ – If a Site cannot access the ‘View Directions’ tab on the Care Plan Summary Page

If they do not use Internet explorer they can change the settings in the System Settings in the Document Library.They

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FAQ – Calculating Holiday

Care Control looks at the number of days that are left in the holiday year at 5.6wk pro rota.  If

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FAQ – Petty Cash

What is Petty Cash?Petty cash is a small amount of money that a company typically keeps available to cover the minor expenses

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FAQ – Meals and Menu’s

Where is it located? Communication > Meal & Menus Manage/View Meals This area allows you to create a list of

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