FAQ – Resetting CC eMAR, Mobile & Pocket
Sometimes the best fix for a problem is a clean slate. You can reset the Care Control mobile/tablet apps by
FAQ – Automatic Updates
The Care Control software collection is always being updated, whether that’s to fix issues, or add new features. We recommend
FAQ – CC Windows Crashing
Sometimes Care Control Windows can experience difficulties when loading or running areas with lots of data. This can be due
Internet Connectivity Guide
INTRODUCTION Care Control needs a permanent, reliable (but not necessarily super-fast) connection to the internet as all of the data
Device Management
With this release you can now manage other devices on your system. In the Administration Area you can access Device
NFC Tag CC Pocket
Adding NFC Tags to checklist on Care Control Pocket. What is an NFC Tag? NFC stands for Near Field Communication,
Equipment Return Form
If you need to return equipment to us, please click on the following link where you will be able to
Overriding a Locked Pocket App
When a staff member uses the Pocket app in Offline Mode the app locks to that user, allowing only them
Reducing image file sizes before uploading them into Care Control
Requirements: Microsoft Outlook (2016/365) (If you do not have Outlook and cannot reduce the file size please do not hesitate
What to do if a member of staff has not signed out of eMAR
When you go onto eMAR you will need to select the setting cog. You will then need to enter your